Everything Clinical 360 does in depth
Evaluating a specific part of the credentialing lifecycle? Jump straight to the section that matters — each one explains what it is, how it works, and who it's for.
Clinical 360 is Rettromax's provider-credentialing and medical-staff product — intake, verification, committee review, privileging, reappointment, and ongoing evaluation on one continuous provider record.
Capabilities at a glance
Eight feature families, each detailed below. Select one to skip ahead.
Provider Profile
Keep every fact about a practitioner — identity, appointment, privileges, credentials, enrollment, expirables, and documents — on one canonical, audit-ready record.
Maintain a strict one-to-one provider identity with no duplicates to reconcile, store verification artifacts and signed attestations against the provider rather than a shared drive, and retain a full change history a surveyor can read top to bottom.
For credentialing offices and CVOs that need a single source of truth per provider instead of facts scattered across spreadsheets and disconnected tools.
Primary Source Verification
Verify licenses, certifications, and sanctions checks against their primary sources, with each result stamped and stored on the provider record.
Capture verifications across the sources credentialing teams rely on — state boards, OIG, SAM, NPDB, ABMS, DEA, and CAQH — and date-stamp each one so the evidence trail is always current and defensible.
For medical staff professionals who need verifiable, dated evidence behind every credential rather than an unsourced claim.
Privileging
Grant and track delineated clinical privileges by service line, tied to the criteria and committee action that authorized each one.
Map granted privileges to the eligibility criteria behind them, link each grant to the committee decision that approved it, and keep the active privilege set visible on the provider record alongside its history.
For medical staff offices that need privileges defensibly tied to criteria and committee action — not a static list nobody can trace.
Credentialing Committee
Run credentialing committee and medical executive committee review with the quorum, attestation, and decision controls accreditation expects.
Route files to the committee, enforce quorum before a vote counts, lock each member's attestation, and record the board decision against the provider so the action and its basis are permanently captured.
For committee chairs and credentialing staff who need every recommendation and board decision documented and auditable.
Reappointment & Recredentialing
Drive reappointment on a fixed cadence and stay ahead of every expiring credential before it lapses.
Generate reappointment work on the cadence your bylaws require, surface every dated item in one expiry view, and send tiered reminders that escalate as deadlines approach so nothing falls through.
For credentialing teams that can't afford a lapsed license or an overdue reappointment — and want the system, not a calendar, to track it.
Payer Enrollment
Track each provider's enrollment status per payer so the revenue cycle team can see who is participating where.
Maintain enrollment state per plan on the provider record and surface a clear status for each payer, so participation gaps are visible before they cost a claim.
For enrollment specialists and revenue cycle teams who need provider participation visible alongside the rest of the credentialing record.
OPPE & FPPE
Run ongoing and focused professional practice evaluation as part of the same provider record, not a separate spreadsheet.
Track ongoing professional practice evaluation continuously, trigger focused evaluation when a concern surfaces, and let findings cascade into the provider's record and the next reappointment.
For quality and medical staff leaders who need OPPE and FPPE connected to credentialing rather than managed off to the side.
Confidentiality & Survey Readiness
Protect peer-review confidentiality and keep the whole provider file ready for a surveyor at any time.
Gate sensitive sections so only the right roles see them, keep committee-seat and privilege data appropriately restricted, and rely on the audit-ready record so a survey is a read-through, not a scramble.
For organizations that have to satisfy a surveyor while protecting peer-review and committee confidentiality at the same time.